What is Hot Water Extraction?

Hot Water Extraction is commonly known as steam cleaning, a common method of cleaning carpets. In this m
ethod, hot water is heated to boiling and injected into the carpet under pressure. The hot water effectively loosens the dirt, and the carpet-cleaning machine immediately draws moisture and dirt away. Steam cleaning is effective in removing odors and killing bacteria and dust mites.

Is Hiring a Professional Really Better than Cleaning the Carpets Myself?

Carpet cleaning machines sold in retail stores usually aren’t as effective as professional cleaners. You also can save yourself a trip to the rental facility, and you can use your limited storage space for other things.   Professional systems actually kill bacteria and dust mites lodged in your carpeting, which will help to keep your home clean and cut down on allergens.  You might not save as much money as you think.  Once you drive to retail store and back, rent equipment and purchase chemicals you are ready to begin.  You then have to physically clean the carpets, which requires physical exertion.  You may find that the process may need to be repeated for the desired affect.

Do You Work with Insurance Companies?

NYS insurance agencies consider SUPERCLEAN Carpet & Flood Restoration “professional & reliable.” We will work with your adjuster to ease your burden during this inconvenient time.  Our experience helps to move the process along quickly.

How Should I Prepare for my Carpet Cleaning Appointment?

A light vacuuming in the traffic areas is recommended but not required. Remove smaller items from the floor, such as floor lamps, waste baskets, toys, shoes etc. It’s also a good idea to lift up and secure things like bedspreads, drapes or dust ruffles with a clothespin to prevent them from getting in the way of a carpet cleaner’s tools. Remove fragile items that may get bumped. Its a good idea to secure any pets that may want to flee with the door being open while we run hoses from our truck mounted equipment.  It would also be helpful if you could free up a parking spot.