Privacy Policy

Privacy Policy for Superclean WNY Carpet Cleaning and Water Damage Restoration

Last Updated: November 30, 2023

At Superclean WNY, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our carpet cleaning and water damage restoration services.

  1. Information We Collect:a. Personal Information:
    • When you engage with our services, we may collect personal information such as your name, address, phone number, and email address.
    b. Payment Information:
    • In order to process payments, we may collect billing information, including credit card details. We ensure that this information is handled securely through trusted payment gateways.
    c. Service-related Information:
    • We may collect information related to the services you request, such as the type and size of the area to be cleaned or restored.
    d. Communication Data:
    • We may collect information from your communications with us, including emails, messages, or phone calls.
  2. How We Use Your Information:a. Service Delivery:
    • We use your personal information to provide the carpet cleaning and water damage restoration services you have requested.
    b. Communication:
    • We may use your contact information to communicate with you about our services, appointments, and updates.
    c. Payment Processing:
    • Your payment information is used solely for the purpose of processing payments for the services you have requested.
    d. Improvement of Services:
    • We may analyze data to improve the quality and efficiency of our services.
  3. Disclosure of Information:a. Third-Party Service Providers:
    • We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements.
    b. Legal Obligations:
    • We may disclose your information when required by law or in response to a valid legal request.
  4. Security Measures:
    • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  5. Your Choices:
    • You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
  6. Changes to the Privacy Policy:
    • We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically.
  7. Contact Information:
    • If you have any questions or concerns about our Privacy Policy, please contact us at:Superclean WNY Carpet Cleaning and Water Damage Restoration [Your Contact Information]

By using our services, you agree to the terms outlined in this Privacy Policy.

Thank you for choosing Superclean WNY. We appreciate your trust in us.

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